Opportunity
Employer description:
You will gain hands-on experience across both sales and lettings, building practical skills in customer service, administration, and property processes within a busy office setting.
Working Hours
Monday to Friday
10:00am – 6:00pm
35 hours per week
About the Role
In this apprenticeship, you will support the daily operations of a busy estate agency office while learning the full property journey, from initial enquiry through to completion or tenancy move-in.
Working alongside experienced property professionals, you will develop industry knowledge and transferable skills in administration, communication, and client management.
Key Responsibilities
- Carry out property viewings for residential sales and rental properties
- Support the sales and lettings journey from enquiry through to completion or move-in
- Maintain accurate records of applicants, properties, and client details
- Communicate with landlords, tenants, buyers, and vendors
- Provide feedback following viewings and update systems accordingly
- Assist with tenancy progression and associated administration
- Respond to enquiries via phone, email, and face-to-face
- Complete general office and administrative duties
- Support property marketing and online listings
- Deliver a high level of customer service at all times
What We’re Looking For
- Strong communication and interpersonal skills
- Confident using IT systems and databases
- Well organised with good time management
- High attention to detail
- Customer-focused and professional approach
- Confident speaking with a variety of people
- Able to work independently and within a team
- Positive attitude and willingness to learn
Previous experience is not required, though experience in customer service, administration, or property would be advantageous.
Training & Qualification
You will complete a Level 3 Business Administration Apprenticeship, gaining structured learning alongside real workplace experience.
Career Development
This role provides excellent progression opportunities within the property sector, including:
- Lettings Negotiator
- Sales Negotiator
- Property Manager
- Senior Negotiator
- Branch Management
Why Apply?
- Gain practical experience in the property and housing sector
- Earn while working towards a recognised qualification
- Build valuable skills in administration and customer service
- Join a supportive and professional team environment
- Strong long-term career opportunities