Opportunity
Employer description:
Key Responsibilities Student Services & Administration
- Provide a professional and friendly welcome to students and visitors
- Handle enquiries via phone, email, and face-to-face
- Produce letters, certificates, and official student documentation
- Support student enrolment and collect required documentation
- Maintain accurate records using internal systems
- Monitor attendance and follow up in line with policies
- Process authorised absences and holiday requests
- Assist with student ID cards and noticeboard updates
- Ensure compliance with safeguarding, GDPR, and regulatory standards
- Support fee collection alongside internal teams
- Report maintenance or facility issues as required
- Participate in emergency procedures and training
- Collect and monitor student feedback to support service improvements
- Allocate and confirm student accommodation
- Maintain accurate accommodation records and reports
- Monitor occupancy and manage arrival/departure schedules
- Conduct basic health and safety checks where required
- Liaise with accommodation providers and students
- Arrange airport transfers and send confirmations
- Act as a point of contact for student welfare, including under-18s
- Monitor and report welfare concerns appropriately
- Maintain accurate records of welfare interactions
- Support behavioural and accommodation-related cases
- Work flexibly during busy periods, including occasional evenings/weekends
- Organise social events, trips, and activities
- Promote activities via posters, social media, and student platforms
- Track attendance and manage activity budgets
- Liaise with external partners and suppliers
- Complete risk assessments and ensure compliance
- GCSE English and Maths (Grades 9–4 / A*–C or equivalent)
We’re looking for someone who is:
- A confident communicator with excellent interpersonal skills
- Highly organised with strong attention to detail
- Customer-focused with a friendly and professional manner
- Comfortable using IT systems and administrative tools
- A proactive problem-solver with good initiative
- A team player with a positive attitude
- Patient, adaptable, and able to work in a fast-paced environment
- Trustworthy and able to handle sensitive information
- Level 3 Business Administration Apprenticeship
- Structured on-the-job training
- Experience in student services, administration, and operations
- Ongoing support from experienced staff
On successful completion, you will gain:
- A recognised Level 3 qualification
- Hands-on experience in education and administration
- Strong customer service and operational skills
- Opportunities for progression within administration or student services
This organisation is an international education provider, delivering high-quality learning experiences to students from around the world. With a strong focus on student welfare, engagement, and academic excellence, they provide a supportive and inclusive environment for both learners and staff.
Why Apply?- Work in a diverse and international environment
- Gain valuable experience in education and student services
- Develop transferable administrative and customer service skills
- Be part of a supportive and professional team