Opportunity
Employer description:
Job Duties: You’ll be responsible for dealing with telephone calls, emails, assisting with general admin and support within the transport team and accounts team. Key Responsibilities and Accountabilities: Customer service Administration Health and safety General Answer telephone calls, taking messages where necessary Answering email queries from customers or forwarding on to the relevant department Liaising between driver and customers resolving onsite issues Supplying customers with ETAs and updates on jobs where required Administration within both transport and accounts Support the team with inputting jobs onto the transport system Briefing drivers on jobs and customer requirements Filing and general admin for transport office Health and Safety: Ensure that you remain compliant with health and safety regulations and accepted safe practices at all times Report any health and safety issues or contraventions witnessed anywhere within the business to your manager General Comply with all policies and procedures within the company Ensure that you implement our equality and diversity policy in all areas of your work Work together with all our employees to help us achieve our aims This job description is a general guide to the duties you will be expected to carry out. Flexibility is required to ensure that the needs of the business are met.
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Initiative
Patience
Good attendance record
Self Motivated