Legal Business Admin Apprentice

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Opportunity

Employer description:

Key Responsibilities

As a Business Administration Apprentice, your duties will include:

• Communicating with clients and colleagues via telephone and email

• Providing professional customer service and responding to client enquiries

• Managing and organising shared email inboxes

• Preparing and issuing letters and correspondence

• Collecting and recording client information accurately

• Supporting internal teams by arranging client appointments

• Organising, reporting and maintaining business data

• Using internal case management and administrative systems

• Handling incoming calls and directing enquiries appropriately

• Completing general administrative tasks including filing, scanning, and document archiving

• Supporting the reception area when required

Apprenticeship Training

Training will be delivered in the workplace with regular assessments and observations.

You will achieve:

Level 3 Business Administrator Apprenticeship Standard (A-Level equivalent)

The programme focuses on developing practical workplace skills including:

• Business administration

• Communication and customer service

• IT systems and data management

• Organisation and professional workplace behaviours

Career Progression

Successful completion of the apprenticeship may lead to long-term career opportunities within business administration, legal support, or office management.

Skills and Personal Qualities

The ideal candidate will demonstrate:

• Strong communication skills

• Good IT and digital skills

• Excellent attention to detail

• Strong organisation and time management

• Customer service mindset

• Administrative and numerical skills

• Analytical thinking

• Ability to work well within a team

• Initiative and proactive attitude

• Professional and non-judgemental approach when dealing with clients

Location